Lucky Star KYC & AML Policy

At Lucky Star Casino, we are committed to ensuring a secure and responsible gaming environment. To comply with legal regulations and maintain industry standards, all players must complete the Know Your Customer (KYC) verification process. This helps us confirm your identity, age, and source of funds, ensuring compliance with anti-money laundering (AML) policies.

Why Is KYC Verification Required?

As part of our commitment to responsible gambling and security, KYC verification is a mandatory process. This ensures that:

• Players are at least 18 years old (or the legal age in their jurisdiction).
• Accounts are owned by legitimate individuals, preventing fraud.
• Deposited funds come from verified sources, ensuring compliance with AML laws.

KYC verification is a legal requirement and must be completed before making withdrawals or engaging in significant financial transactions.

What Documents Are Required for KYC Verification?

To verify your account, you must provide valid identification documents. The following documents are accepted:

1. Proof of Identity (Choose one):

• Passport (recommended)
• Driver’s License
• National ID Card
• Birth Certificate (verification takes up to 24 hours)

2. Proof of Payment Method (For Deposits & Withdrawals):

• Credit/Debit Card (first 6 and last 4 digits must be visible, CVV must be hidden)
• Bank Statement (issued within the last 6 months)
• E-Wallet Verification (screenshot of your registered account)

3. Proof of Address (Issued within the last 6 months):

• Utility Bill (electricity, water, gas, or phone bill)
• Bank Statement
• Lease or Rental Agreement
• Official Letter from a Public Authority

Important: Ensure all documents are clear, readable, and in full view, with no obstructions from hands or fingers.

How to Submit Your KYC Documents?

The fastest and easiest way to complete your KYC verification is through our online portal. Alternatively, you can send documents via email.

Uploading Documents Online

1. Log in to your Lucky Star Casino account.
2. Navigate to the KYC Verification section.
3. Upload the required documents.
4. Wait for confirmation (processing takes up to 24-48 hours).

Sending Documents via Email

1. Take a photo or scan of each document in .jpeg format.
2. Open a new email and attach the files.
3. Use the same email registered with your Lucky Star account.
4. Add your account number/username in the email subject.
5. Send the email to [email protected].
6. You will receive a confirmation once verification is complete.

Pro Tip: Ensure images are well-lit, without glare or shadows, and all text is readable.

Account Registration & Security Requirements

To create an account at Lucky Star Casino, players must provide the following information:

• Full Name (matching the ID provided).
• Valid Email Address (must be unique to your account).
• Date of Birth (must confirm legal gambling age).
• Username & Secure Password.
• Preferred Betting Currency.
• Deposit Limits (Optional for responsible gambling).

Our system will validate your details during registration. If any discrepancies are found, additional verification may be required before activating the account.

Identity Verification & Anti-Money Laundering Compliance

By registering an account, you confirm that the provided information is accurate and agree to verification checks when required. These checks may be conducted by Lucky Star Casino or authorized third-party services.

Verification Checks Include:

• Confirming the identity and age of the account holder.
• Ensuring the rightful ownership of deposited funds.
• Performing periodic re-verification for security reasons.
• Complying with requests from financial institutions or regulatory bodies.

If your identity cannot be verified or if suspicious activity is detected, your account may be temporarily restricted until further checks are completed.

Additional Verification Requests

At any time, we may ask for additional notarized ID verification, proof of address, or proof of source of funds. Until verification is complete, we may:

• Restrict deposits and withdrawals.
• Temporarily suspend account access.
• Close accounts where fraudulent activity is suspected.

Important: Providing false information may result in account closure and forfeiture of funds.

Underage Gambling Prevention

Players must be at least 18 years old (or the legal age in their jurisdiction) to play at Lucky Star Casino. If we cannot confirm your age, your account will be suspended until verification is complete.

If a player is found to be underage:

• The account will be immediately closed.
• All transactions made while underage will be voided.
• Deposits will be refunded, but any winnings will be forfeited.
• Any withdrawn winnings must be returned upon request.

We take age verification seriously and actively use advanced identity-checking tools to prevent minors from accessing the platform.

Need Help? Contact Lucky Star Support

If you have any questions about KYC verification, account security, or compliance policies, our support team is available 24/7.

Email Support: [email protected]
Live Chat: Available on the website
Phone Support: International helpline

For more details, visit our Help Center & FAQ Section.

Conclusion

Lucky Star Casino prioritizes player security, responsible gaming, and compliance with AML regulations. Completing KYC verification ensures a safe environment for all players while preventing fraud and underage gambling.

Complete your KYC verification today and enjoy a secure gaming experience at Lucky Star Casino!

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